Testimonial
What They Say About Us
Below are a few of our favorite customer testimonials and reviews. Included are individuals, hobbyists, breeders, zoos and theme parks. All testimonials are authentic and have been republished with the permission of the respective author.
4.8/5
4.8/5
Costumer's Rating
I wanted to thank you for going above and beyond with my recent order. It is often hard to know that you will actually get 100% satisfaction when ordering something over the Internet. I feel that I got 110% and wanted to send a note to specifically thank you for your work and help and care. Less and less often these days, it seems that companies are not concerned about making happy customers. You have made me and my son very happy with your service, quick response and going above and beyond. I look forward to doing business with you again!
Emma Odinson
I just wanted to let u know that my monitor showed up on time this morning, and I couldnt be happier! she has already had her first meal under my care. i wanted to thank everyone over there at backwater reptiles. the professionalism and care you guys expressed throughout the entire process was not only unheard of as far as im concerned, but greatly appreciated. as was the speedy responses to all of my questions. I have yet to find another site like yours, and you will certainly be getting more business from me in the future. and as if all of that wasnt enough, there are no better prices anywhere online! thanks again for everything.
Dian Annakin
This was my first time ordering from grassroot reptiles and I had a GREAT experience! First, they let me make changes to my order with no questions asked. They were extremely helpful with all my questions I had regarding the bearded dragons I was purchasing. When my dragons arrived they were boxed up very well and very safe! They took very good care and pride in making sure I was getting active, healthy dragons. My dragons were very active and ready to eat as well. I will be making more purchases in the future for sure!
Kyle Smith
Thank you so much for your excellent follow-up with this order. Your superb communication is a treat. The animals appear wonderful - they are alert, feeding, and drinking well, and appear very strong and healthy. It has been a pleasure doing business with you and your company, and I know this will not be my last order from Grassroot Reptiles. Your reputation online is very good and I know why. Thank you for everything!
Jean D. Johnson
I received my new black and white columbian tegu this morning around 9! Beautiful healthy little hatchling. His markings are awesome and the body doesn't have a single bruise or missing digit. He's warmed up nicely and scarfed down some scrambled egg already! Thank you for sending me such an awesome reptile! Highly recommended business!
Aria Walker
Good Morning, I am a Marine Sergeant, and would like to say you guys exceed expectations. Me and my whole Squad of Marines sat behind a computer and ordered a Black Throat Monitor and a lot of Marines felt different ways about online ordering such a monitor without even contacting y'all first. However, the Black Throat Monitor is awesome, the delivery was fast, the price can't be beat that I've seen; just an all around success.
Thomas Arnold
Hi, I just wanted to say "Thanks" I bought my first ever live animal over the internet from you guys over there at Grassroot Reptiles and let me just say I was really scared to open the box when my new critter got here. I wanted him to be safe and alive, and he was.... not scared, he ate from my hand the first time I offered food to him and he drank water right off the leaves no problem.
ALEX CRAWFORD
Grassroot Reptiles, you are my absolute favorite reptile website. I received my sub-adult Savannah Monitor a few days ago and he is absolutely perfect. He's friendly, beautiful and active. I couldn't be more happy. Thanks again, I'll be sure to do business with you again. 🙂
JUDE HOLLOWAY
Awesome thank you. Your services department has reached a level that most companies can only wish for. You should all be proud. Great and to the point and prompt responses too. If my dragon loves his new food, I'll def come back to you guys! Best, Jon
TONI LUKA
Just wanted to let you know that I received the geckos (what amazing critters), and I remain interested in additional lizards if/when they become available! Animals came in and look great!! Thanks for an awesome buying experience. I will be back..
TOM LAHM
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